Success Story: Esquire Law Firm

Victor Hairapetian, Principal Attorney

Esquire Law Firm's principal attorney, Victor Hairapetian, retained Global Messaging Network call center when he first established his practice but also because he initiated a marketing and advertising campaign for personal injury cases to increase his clientele.

"It was important to capture all calls and leads that came in, so I wanted to make sure I was accessible to new clients and someone live was available to answer the phone at all hours to capture all leads and respond quickly," said Victor Hairapetian.

Now that Esquire Law is an established practice dealing with more than personal injury cases, such as civil cases, trusts and estate planning, Mr. Hairapetian uses Global Messaging Network to retain clients, offer a quick response to clients and prospects, and be available for emergencies at any hour by offering an after-hours receptionist.

"The call center also adds value by allowing me to provide my clients with super service and security, and they like the availability," added Hairapetian. "Global Messaging Network has been an asset not only when I first opened my law firm as a solo practitioner, but as I expanded and became an established practice. And, it’s definitely priceless when initiating a marketing campaign."

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