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Global Messaging Network Fact Sheet
Global Messaging Network Inc. (GMN) is a 24 Hour business call center and live answering service that provides customized solutions for small, medium, and large businesses. The company’s mission is to help businesses capture more leads and increase revenues by having a 24 Hour Live presence and provide a professional company image for clients, while saving thousands of dollars on labor costs.
24-Hour Live Receptionist, 24 Hour Live Answering Service Presenting a Professional Company Image to External Clients and Callers, Text Messaging, E-mail Messaging, Call Connect and Call Management Reports.
Versatility: Global Messaging Network caters to all types of businesses, including attorneys, doctors, contractors, entrepreneurs, and any business that advertises and needs a live receptionist.
Convenience: Global Messaging Network can serve as either the primary receptionist for companies, as well as offering 24 Hours support on weekends and after hour coverage when the primary receptionist is unavailable. The service also frees up office staff time and allows them to handle the administrative and money generating duties of the business, instead of focusing on answering the phone.
Personal Account Profile: Based on information supplied by each client, Global Messaging Network creates a personalized account profile that contains the data necessary to properly and efficiently handle all incoming calls.
Customized Options: Global Messaging Network also offers an Interactive Voice Response automated messaging service and in-bound media response. GMN forwards the captured information via text messaging, e-mail or fax.
Professional Staff: Telephone receptionists go through an extensive training program prior to answering any calls, ensuring that they offer efficient, professional, and courteous service at all times.
Excellent Value: Outsourcing the telephone call processing to GMN allows businesses to save on the cost of hiring, training, and maintaining an in-house receptionist staff. On average, for as little as $5-$10 a day, businesses can have a 24 Hour Live Receptionist available to answer their office calls.
1711 Winona Blvd #3A, Los Angeles, CA 90027