Think of us as your own dedicated telephone receptionists working for you safely around the clock from our own off-site locations.
Our professional client list includes attorneys, doctors, dentists, contractors, technology companies, entertainment industry companies, security companies, property management companies and much more. We help thousands of businesses communicate better and more efficiently every day!
In a nutshell, we can handle all or part of your inbound calls based on your designated account rules and criteria, many times better and more efficiently than an in-house receptionist, and without all the fluff. Messages can be forwarded to you via text, e-mail, or phone call, whichever you prefer.
Usually within 24 hours, depending on account complexity and client requirements.
Each team member is Individually selected by the CEO and our Upper-Level Management. Our receptionists must meet the following 3 main criteria: 1) Cheerful and Amazing Phone Voice 2) Pass rigorous spelling, typing and grammatical tests 3) Committed to going above and beyond for all callers.
Our highly affordable plans start from $9.95 per day and will vary depending on the number of monthly minutes used and the account set up and requirements.
You can utilize our service to free up your office team, for after-hour or weekend coverage, or when your receptionist is at lunch, on vacation or is out sick. Using our service around the clock, allows your staff more time to focus on the administrative and income-generating duties in your office, instead of answering the phone.
We also offer Intake Services, Appointment Scheduling, Emergency Dispatch, Media Response, and Automated Services. Tell us what you need and we’ll customize a solution just for you.
All calls are recorded and randomly monitored for quality control and training purposes. Each receptionist’s performance is constantly reviewed and documented in order to maintain a high quality service standard.
Absolutely. All of our Agents are fully Bilingual in English and Spanish, and although callers can’t tell when they are talking to them, they can instantly communicate in Spanish on-demand.
Never. We believe in earning your business every month. That’s why we only offer a month-to-month agreement after the initial 3-months minimum. Unlike other services, our clients retain our service for years due to our excellent and personalized service, not due to a binding contract.