"We were in search of an answering service company for after-hours calls for our Statewide Restoration Operation."
We were in search of an answering service company for after-hours calls for our Statewide Restoration Operation.
Global Messaging Network proved to be the remarkable choice from companies we researched. Global’s team was extremely responsive from the very start, even before we signed up. They responded to our emails and calls on the weekends when they were clearly not in the office. Their support team asked all the right questions to effectively set up our accounts. They offered us an enormous amount of support and guided us every step of the way. We test called their live receptionists and were impressed with the warmth, friendliness and competence of their team. We are thrilled to partner with Global Messaging Network. Your services have exceeded our expectations and have certainly enhanced our customer experience. We thank you for improving the efficiencies of our business.
- Harolyn S., Premier Restoration Hawaii
"I can’t believe all the features I get at such a great price."
Thank you for all the great service you have provided. I can’t believe all the features I get at such a great price. I can be reached anywhere in the world on 4 devices simultaneously! I would recommend Global Messaging to anyone.
- Dr. Kassabian, Urology
"Just a note to thank you for your efforts in answering our lines after hours."
Just a note to thank you for your efforts in answering our lines after hours. We received a lot of after-hours calls lately due to a storm that has come through and I wanted to personally thank you for the professional service. Keep up the good work!
- Chris N., Mint Restoration
"I just wanted to thank you for taking such good care of me and for your prompt service."
I just wanted to thank you for taking such good care of me and for your prompt service. If anyone is in need of top notch customer care and answering services I will be sending them your way. Thank you again, your help and friendliness really made a difference.
- Carla L., Document Assistance Network
"You knew exactly what to do and implemented emergency procedures. Thank you!"
I’d like to say “Thank You!” for the expeditious manner in which you’ve twice handled the situation here at Protech Construction when our phone service went down completely. You knew exactly what to do, implemented emergency procedures, and even gave me accurate direction how to deal with Verizon even when they were unsure how to proceed. Bravo!
- Debbie T., Protech Construction
"I am writing this letter to let you know how pleasantly surprised we have been with the service received from Edmond Cariolagian."
I am writing this letter to let you know how pleasantly surprised we have been with the service received from Edmond Cariolagian. He went out of his way to call us even after we disconnected the service from Global Messaging Network to help with the problem we were having with our phone system. We have since reconnected and couldn’t be happier we did. His dedication and quality of service is unheard of these days.
- Dr. Malka, Celebrity Smiles Dental
"Edmond Cariolagian has been providing excellent service for me such as going above and beyond his duties."
I have had an account with a Global Messaging since the summer of 2002. I wanted to acknowledge one of your employees. Edmond Cariolagian has been providing excellent service for me such as going above and beyond his duties to troubleshoot and solve several of my dilemmas. His professionalism and creativity is a tremendous asset. I enjoy working with him so much, that I felt that you should know.
- Dr. Sachs, Internal Medicine
"The customer services manager, has always been there for us even on weekends and nights."
It is always a pleasure to call Global Messaging and hear the professional and lovely manner of how our questions are answered. Frances, the customer services manager, has always been there for us even on weekends and nights. I would recommend the service to anyone.”
- Rita H., Heartbeat Cardiovascular
"I can’t imagine my business without Global on my team!"
Global Messaging has helped me gain the clients that used to once “disappear”. They answer each call as though they are sitting in my office to give each prospect the attention they deserve. I can’t imagine my business without Global on my team!”
- Albert H., Arbitrage Real Estate Group
"We will continue to refer clients over to them knowing that they will be taken care of."
Quality Home Remodeling has had the pleasure of working with Global Messaging for over 8 years now. It has been nothing but excellent service! We will continue to refer clients over to them knowing that they will be taken care of. Thank you for taking care of us all these years.
- Yomi Y., Quality Home Remodeling
"Global Messaging has allowed us to slash the annual cost of a dedicated receptionist."
Global Messaging has allowed us to slash the annual cost of a dedicated receptionist, yet provide the same level of client interaction with our firm. Receiving electronic messages that a client has called and what the nature of the call is about allow us to prioritize our work flow.
- John B., Balian Law Group
"Global Messaging Network is one of the best off-site receptionist services we have used."
Global Messaging Network is one of the best off-site receptionist services we have used. The receptionists and support staff are always willing to go the extra mile to ensure our clients calls are not missed and we get the message/call transferred efficiently. We are a large scale business with representatives all over North America and Global Messaging Network has been handling over 1500 calls for us per month without a hitch. It is like having a receptionist right by your side!”
- Dr. Handa, Handa Medical Group
"I’ve saved over $120,000 in receptionist costs in the past 5 years."
As a solo practitioner in probate, litigation and personal injury law, I am in and out of the office, in court and client meetings throughout the day. In lieu of a receptionist, I have been using Global Messaging Network answering service since 2010. Besides maintaining a receptionist for under $5/day, this helps me streamline my practice. I’ve saved over $120,000 in receptionist costs in the past 5 years.”
- Law Offices of George Holloway
"I have had the pleasure of having Global Messaging Network as my answering service since 1996."
What a terrific company Global Messaging Network is! They are very constant and consistent in their work. I have had the pleasure of having Global Messaging Network as my answering service since 1996, & they have been wonderful. In particular, Edmond has given exemplary customer service, by returning my calls after hours, by answering my many questions, and by always knowing what is the right thing to do.
I have had my own business for 25 years, and I know that Global Messaging has contributed to my success, by helping me look good to my clients. Thank you Global Messaging Network!! and an extra thank you to Edmond!!
- Larayne B., Clothes Heaven